- About
Our Values
A better way to complete a private vehicle sale.
Built on safety, security and transparency.
When it comes to buying or selling privately, trust matters.
At Skoot, we believe buyers and sellers should be able to complete a private vehicle sale with clear information, payment prepared before handover and a proper record of what happened.
Skoot is designed to make private sales safer and more secure without making them harder to complete.
That is why our service is built around three simple values: safety, security and transparency.
- Safety, security and transparency
Run through everything we do.
We believe private vehicle sales should feel clearer, safer and more straightforward than relying on messages, screenshots and last-minute bank transfers.
That starts with the way Skoot itself works.
Safety means helping both sides understand who they are dealing with before the transaction continues.
Security means treating payment properly, keeping seller bank details private and using secure infrastructure behind the scenes.
Transparency means clear fixed-fee pricing, clear records, clear documents and clear information about how Skoot works. It also means being clear about how we use personal information and not using contact details for marketing unless someone has chosen to hear from us.
Skoot exists to give private buyers and sellers a better way to complete the sale — one that is safer, more secure and more transparent from the start.
How we put these values into practice
Skoot is not just a payment platform. It brings together practical checks, secure infrastructure and clear records to help buyers and sellers complete private vehicle sales with more confidence.
DVLA vehicle data
Skoot accesses vehicle information from DVLA data, including registration date and key vehicle details.
This helps buyers and sellers check that the vehicle details match the V5C logbook and physical vehicle before completion.
A dedicated account for every transaction
Skoot uses Griffin as its banking partner, ensuring that every transaction is handled through regulated banking infrastructure.
Each buyer’s Skoot Wallet account is provided by Griffin, with the money held in a dedicated account for that transaction. It is kept separate from Skoot’s business accounts and from other Skoot transactions.
Skoot Wallet accounts are provided by Griffin Bank Ltd (“Griffin”). Griffin is a company registered in England and Wales (No. 10842931). Griffin is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Griffin’s firm reference number is 970920.
FSCS deposit protection
While money is held in the buyer’s Skoot Wallet, eligible deposits of up to £120,000 per depositor are covered by the Financial Services Compensation Scheme (FSCS), the UK’s deposit guarantee scheme. This is a single limit across all accounts the depositor holds with Griffin, not £120,000 for each Skoot transaction.
ID-verified users
Both buyer and seller verify their identity and address before the transaction continues. This reduces anonymity, makes clear who is involved and helps ensure the correct names and addresses appear in the agreement.
This helps reduce the risk of false identities, stolen identities and fraudulent transactions, while adding an important layer of safety to the Skoot process.
Signed agreement and receipt
Skoot provides a sales contract and transaction receipt once the sale completes, giving both parties a clear record of what was agreed, signed and paid.
That helps create greater transparency for both buyer and seller, without relying only on messages, screenshots or informal notes.
Human support when it matters
Skoot is digital, but it is not faceless.
If you need help before or during a transaction, support is available by email, WhatsApp or through our contact form.