Introduction

Skoot Payment Services Ltd trading as Skoot (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.

Data We Collect

We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number.
• Account Information: Username, password, preferences.
• Transaction Information: Details of interactions with other users.
• Technical Data: IP address, browser type, and device information.
• Cookies & Tracking Data: Information collected via cookies and similar technologies.

How We Use Your Data

We process your data for the following purposes:

• To provide and maintain our website services.
• To facilitate communication between buyers and sellers.
• To improve website functionality and user experience.
• To comply with legal and regulatory obligations.
• To prevent fraud and enhance security.

Legal Basis for Processing Data

We process personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific uses.
• Contractual Necessity: When processing is required to fulfill a contract.
• Legal Obligation: When required by law.
• Legitimate Interests: For fraud prevention, website analytics, and business operations.

Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share data with:

• Service providers who assist in website operations (e.g., hosting, analytics).
• Legal authorities if required by law.
• Other users when necessary for transactions (with your consent).

Data Storage & Security

• Personal data is stored securely on our servers and protected using encryption and access controls.
• We retain your data only for as long as necessary for its intended purpose.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your data.
• Right to Rectification: Correct inaccurate information.
• Right to Erasure: Request deletion of your data.
• Right to Restrict Processing: Limit how your data is used.
• Right to Data Portability: Request data transfer to another service.
• Right to Object: Object to certain processing activities.
• Right to Withdraw Consent: If processing is based on consent.

To exercise these rights, contact us at privacy@skootpay.co.uk

Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can manage cookie preferences in your browser settings. We aim to avoid the use of any cookies that are not necessary. 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

For any privacy-related questions, requests, or complaints, contact us at: skootpay.co.uk  

Email: privacy@skootpay.co.uk  

Address: 15 Stratton Street, London, W1J 8LQ

Version: July 2025